FREQUENTLY ASKED QUESTIONS

Can I purchase your products in a shop?

Our products are currently available through our online pet store however this may change in the future.

We have a single stockist in Melbourne – Bugy’s Pet Store. They are located at the Camberwell Fresh Food Market.

Will you be shipping internationally?

We are not shipping internationally yet, however, this may change in the near future.

Are Shy Tiger products free from any nasties?

We are proudly free from nasty ingredients in all of our products. This includes – Petroleum, Mineral Oils, Synthetic Fragrances, Artificial Colours, Parabens, Harsh Detergents, Phthalates, PEGs, SLES, Silicones, EDTA

What is the expiry on your products?

We recommend a 12 month shelf life once opened. Essential oils are delicate and exposure to air and light can cause dregradation over time. 

Where are your products made?

All Shy Tiger products are proudly made in Australia

Can Soothe + Calm be used on cats?

Cats have a controversial history with regards to essential oil use. The fact of the matter is that they have a different liver metabolism pathway than dogs and metabolise essential oils differently. As they have the potential to metabolise essential oils (and drugs for that matter) slower, we recommend caution when exposing them to essential oils, especially without direct supervision of a veterinarian experienced in aromatherapy. Our Soothe + Calm range contains only the purest of essential oils which are safe to use on cats, however, with conservative caution we recommend only exposing them every second day and monitoring their response. We aim to produce cat specific blends in future so stay tuned.

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